Privacy Policy

Last updated: [DATE]

Who we are

Lisbon Wave School is operated by [LEGAL COMPANY NAME], NIF [NIF], registered at [REGISTERED ADDRESS], Portugal ("we"). Contact: info@lisbonwaveschool.com · +351 935 815 770. We are the data controller for personal data collected through this website.

What data we collect

(a) Data you give us through our booking/contact form: name, email, phone, service of interest, preferred date and message; (b) data sent when you contact us by WhatsApp, phone or email; (c) basic technical data (browser, device, pages visited) only if you accept analytics cookies.

Why and on what legal basis

We use your data to answer your enquiry and arrange lessons or rentals (pre-contractual steps / performance of a contract, art. 6(1)(b) GDPR); to keep basic business records (legal obligation, art. 6(1)(c)); and, with your consent, to measure site usage (art. 6(1)(a)). We do not sell your data and we do not use it for automated decision-making.

How long we keep it

Enquiries that do not become bookings: up to 12 months. Booking and invoicing data: as required by Portuguese tax law (up to 10 years). Analytics data: per the retention set in the analytics tool.

Who we share it with

Only service providers needed to run this site and our communications (website hosting, form/email delivery, WhatsApp — Meta Platforms, and analytics if you consent), under data-processing agreements. Some providers may process data outside the EEA under EU adequacy decisions or Standard Contractual Clauses.

Your rights

You may request access, rectification, erasure, restriction, portability, and object to processing, or withdraw consent at any time, by emailing info@lisbonwaveschool.com. You also have the right to lodge a complaint with the Portuguese supervisory authority: CNPD — Comissão Nacional de Proteção de Dados (www.cnpd.pt).

Children

Bookings for minors (e.g. Holiday Clinics) must be made by a parent or legal guardian; we only process minors' data provided by them for that purpose.

Changes

We may update this policy; the date above reflects the latest version.